Amazon Returns & FBA Removals Processing in Ohio — Fast, Accurate, Transparent

Two Different Services — One Reliable Partner

We name returns the products which are coming directly from your customer to our warehouse, usually this products were fulfilled by FBM(Fulfillment by Merchant). This can be unclaimed parcels from the post office or just a simple return from the client.

What we name Returns?

What we name Removals?

Removals are the part of the FBA(Fulfilment by Amazon) process. Removals are coming from the Amazon warehouse after products was returned by the customer. In removals we can see usually dirty products, damaged packaging, damaged products or products which are in your Stranded Inventory for various reasons

At 365PrepCenter we process two distinct types of returns. Understanding the difference helps you choose the right service for your business:

Service 1 - FBM Customer Returns

When your FBM customers send products back, we receive them at our Ohio warehouse, inspect each item and give it a clear condition grade so you always know exactly what came back and what to do with it.

What we do with every FBM return:

✅ Receive the return at our warehouse

✅ Visual inspection of item and packaging

✅ Condition grading: New / Used / Garbage

✅ Action based on your instructions:

Return to your active stock for resale

Set aside for your review

Dispose of (see disposal pricing)

✅ Update in Ysell in real time

FBM Returns Pricing:

Disposal(if Item is Garbage):

Service 2 — FBA Removals Processing

FBA removals are items that Amazon sends back from their fulfillment centers — either customer returns from FBA orders or inventory you requested to be removed. These go through a two-step process at our warehouse.

Step 2 — Repackaging & Return to FBA (standard FBA prep pricing)

Step 1 — Receiving & Inspection ($1.00/unit for 20+ units)

✅Unload and count all units

✅Visual inspection of every item

✅Condition grading: New / Used / Garbage

✅Consolidation and reporting in Ysell

✅Items under 20 units of one product processed at returns rate

✅Sort and prep items by condition

✅Repackage in new boxes where needed (boxes charged separately)

✅Apply FNSKU labels

✅Pack into shipping boxes

✅Create FBA shipment and send back to Amazon

Removal Pricing Summary:

*Garbage items: If an item is assessed as Garbage and needs disposal — you pay only Step 1 ($0.50). If it needs repackaging and return to FBA — you pay both steps.

How It Works - FBM Returns

FBM Returns — 3 Steps:

Customer sends return to our address

Your customer ships the return to: 3515 Columbia Road, Unit 2105, Lebanon, OH 45036. We receive and log it in Ysell.

We inspect and grade

Every return is inspected and graded New / Used / Garbage. You see the result in Ysell immediately.

Based on your preset instructions — we return the item to stock, hold it for review or dispose of it.

We act on your instructions

STEP 1

STEP 2

STEP 3

How It Works - FBA Removals

FBA Removals - 4 Steps:

You initiate a removal order in Seller Central. Amazon ships your inventory to our Lebanon, OH address.

We count, inspect and grade every unit. You see results in Ysell within 24 hours.

Items graded as New or resellable are repackaged if needed, relabeled and prepped for FBA.

We create the FBA shipment in Seller Central and send your inventory back to Amazon's fulfillment network.

Frequently asked questions

What is the difference between Returns and Removals?

Returns are products sent back by your FBM customers directly to our warehouse. Removals are products that Amazon sends back from their FBA fulfillment centers — either because you requested a removal or Amazon returned customer orders.

How do you communicate condition grades?

All condition grading (New / Used / Garbage) is logged directly in Ysell. You can see the status of every item in real time. We also communicate directly via chat or Ysell tasks for items that require special attention.

What happens to Garbage items?

If you instruct us to dispose of Garbage items — up to 10 units are disposed of free of charge. Larger quantities are disposed of at $15/box.

Do you photograph returns?

Standard FBM returns include visual inspection but not photography. Professional photos are available at $10/session on request.

Can you return items to my supplier instead of Amazon?

Yes. Return to supplier is available at $10/shipment — contact us to arrange.

What if I receive fewer items than expected in a removal?

We count every unit upon receiving and log the exact count in Ysell. If the count doesn't match Amazon's removal order, we notify you immediately with documentation.

Need reliable returns and removals processing in Ohio?

Contact us today — we respond within 24 hours and can start receiving your shipments immediately.